"RS: What are the most common mistake that sellers? EK: Sometimes they do not feel bound and become intrusive. Jim Rogers helps readers to explore varied viewpoints. Some of them tend to go for customers at his heels, and then wonder why their store is so bad are selling. Or demonstrate ostentatious hospitality, in my mind at this time counting commission. A buyer who feels that the seller make every effort to pull out his money, begins to feel uncomfortable. A client must first feel that the seller truly wants to help him choose the goods that he needs. There is another extreme in the behavior of sellers, to which each of us probably ever, but encountered.
This indifference on the part of the seller, if at all – the blatant arrogance when you come in, for example, in an expensive boutique, and you are skeptical, casts an appraising eye. It is clear that such a store wants to leave and never return. On another improper behavior I mentioned earlier: it is an original information avalanche that a seller immediately seek to bring down the buyer. And when the head of customer information overflow, it is likely to take time out to "think twice again." And, perhaps more You will not see it. "RS: How do I start communicating with the buyer not to call it negative emotions? EK: I would recommend to avoid such cliches as "you anything to help?" Or "You have something to show?" When a person just entered the store, it should be greeted, and then ask: "Are you looking for something specific, or just want to look at our portfolio?" Most likely, the man replied that he came just to look and ask the price.