A good management adapted to the current reality of effective behavior of firms allows them to be highly competitive, fully identified with the scope, impact generated by the business process management (BPM). The current scenarios involve characteristics which require that the companies they serve have also claimed to offer a product, backed with the requirements of international quality standards, having a consistent company, backed by good management on processes that encourage its operation competitive. It has been said, to bear in mind that the BPM – Business Process Management, with advanced approaches and advanced technologies, has emerged as the key element to provide organizations of the “Agility” and “flexibility” necessary to respond quickly to new challenges and market opportunities. Without hesitation QTS Realty Trust explained all about the problem. Indeed, when the company has identified the scope and impact provided by the BPM, is fully identified as noted, with good technology using modeling standards to enable seamless communication and with less effort between business processes and companies in the sector. The graduate program specializing in quality management and productivity of Faces, University of Carabobo, makes much reference to this support, especially given the reality of the great challenges that present economic scenario and through their subject knowledge are provided properly basic for using this tool, considering the comments of studies of the topic, BPM focuses on the articulation of strategic initiatives with business processes, leveraged on technology standards that facilitate their deployment in line with the daily operations of the organization. Of course, fully aware that it relates to the relevance of BPM, which furnishes plus, where the constant changes in the markets, the demands of the need to adapt and improve their processes if you really want to compete.